Multilingual Technology Is Essential For International Supply Chains
Having multilingual capabilities at your business isn’t just a bonus anymore: in today’s world, it's a necessity. Having the right technology is an integral part of this puzzle. Here’s why.
Multilingualism In The Supply Chain
While many once saw English as a default lingua franca of business, this is not necessarily still the case. According to a survey by the American Council on the Teaching of Foreign Languages, 47% of respondents noted a need for foreign language skills in the domestic market. This can be even more critical if you're part of a large international supply chain.
Having business capabilities and tools in multiple languages can enhance communication with international clients, partners, and employees. For example, one industry expert, Nick Brown, stated in 2016, "English is fine if you want to buy things, but it's not the right language to use for people who want to sell things."
Additionally, multilingualism isn't just necessary to communicate between businesses, but within them. A recent article in Food Logistics noted, "If you can't communicate to and with a customer (or a driver) who speaks a foreign language, then you're losing out on business." Additionally, according to HR Technologist, "Over 70% of business leaders plan to expand their business into markets that do not speak English, and 66% of global corporations employ virtual teams."
The need for effective communication and translations is clear if your clients, team members, or network members speak many different languages. There are numerous ways businesses can help alleviate language gaps and barriers, such as hiring third-party translators or encouraging staff members to learn a second language.
However, verbal communications aren’t the only thing employers have to keep in mind when it comes to setting your multilingual workforce up for success. It can also be beneficial to have essential documents, standards, and software easily accessible in multiple languages.
For companies in the logistics and delivery space, this should include your logistics and delivery management software.
Routeique's Language Options
We know that when you're in the supply chain business, efficiency is vital. That’s why we feel it’s essential that your team can use their tools seamlessly and comfortably, no matter where they are or what their language preferences may be.
That is why our software, including the:
are available in English and French.
We also have plans to expand our language offerings to Spanish and German.
Get In Touch
With our vast range of integrations and features, Routeique is a company that can grow with your business. Get in touch with our team to learn more.