Delivery Management System (DMS)
The DMS app for Android and iOS offers drivers the ability to manage their route, customers, orders, and invoices seamlessly in real-time. Effortlessly manage, create, or delete orders from the palm of your hand. We know your days can be unpredictable, so we made adding and removing products easy. If an item is damaged, lost or refused in the field, the driver can use the Routeique™ DMS app to update the order and invoice, even providing the reason for the change for later reporting. When an order is ready to be delivered, digitally capture your customer's name, signature, and even a store stamp to track proof of delivery. Routeique helps manage every aspect of the distribution business, from the moment you receive an order to the moment it's delivered - and beyond.
English, French, or beyond, Routeique has your language preferences covered. Accurate and reliable translations make DMS accessible for you and your team – no matter what language you speak.
Locating a delivery destination couldn’t be more simple. Swiping left on the order and pressing the locate button will open up a map and provide the driver turn-by-turn instructions on the most efficient route to the customer.
No day is perfect, and the ability to re-optimize your route on the fly gives you an advantage in an ever-changing industry. Don’t let surprise orders catch you off guard. Routeique works with your busy and changing business and allows you to account for unplanned orders in your day.
The DMS allows your customer to provide an on-the-spot signature based on order acceptance to give you and your customer confirmation of delivery. The DMS is seamlessly integrated with your Digital Control Tower, saving you the time of adjusting it manually.
Adding or removing products can be managed by a driver, saving your customer service team time and money. The driver can sell more items to customers by simply adding them to the order.
After the customer has signed for the order, you can access all invoices. Mobile invoicing allows you to either print or email an invoice to your customer, opening the opportunity to go paperless with virtual invoices.
Time is money, and the DMS saves you both by letting your drivers accept payment on the spot. Allowing them to be a part of the sales staff capitalizes on the interaction they’re already having with the customer.
Tracking proof of delivery is crucial, but it doesn’t have to be complicated. The DMS app makes it easy by allowing you to take and upload a photo of a store stamp against each order you deliver.