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GET PERFECT ORDER ACCURACY

Delight your customers and save your team time

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CATAPULT YOUR OPERATION TO ITS FULL POTENTIAL WITH EFFECTIVE ORDER MANAGEMENT

Stockouts, late or inaccurate shipments, and missed communications can negatively impact your bottom line and customer experience. With Routeique’s order management system, you can ensure you have the right products on hand when you need them and boost your perfect rate. In addition, tools like our Digital Control Tower and Customer Order Portal bring you and your vendors closer together with streamlined digital communication, automation, and time-saving solutions. This also frees up your sales and service teams to focus on business development.

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PROVIDE CUSTOMERS WITH UNPRECEDENTED CONVENIENCE

 

Boost order accuracy while freeing up your team for other tasks

  • REAL-TIME STOCK LEVELS
  • CUSTOMER NOTIFICATIONS
  • STANDING ORDERS
  • AUTOMATIC INVOICING
  • AUTOMATIC ORDERING

REAL-TIME STOCK LEVELS

PROVIDE REAL-TIME STOCK LEVELS

Avoid shorts and keep customers happy with real-time stock data

The customer order portal shows what’s available to order. Ensure your customers know what’s in stock to avoid unexpected shorts.

 

KEEP CUSTOMERS IN THE LOOP

KEEP CUSTOMERS IN THE LOOP

Enhance your customers’ ordering and fulfilment experience with notifications

Automatically send confirmations and updates by email and SMS when orders are placed, rescheduled, delivered, and more.

 

ON-TIME DELIVERY

LET CUSTOMERS REPLENISH PRODUCTS AUTOMATICALLY

Never miss a delivery with standing orders

Conveniently set up recurring standing orders for your loyal customers. A fixed order interval model ensures that the products they need are right on schedule.

 

ONLINE INVOICING

AUTOMATICALLY PROVIDE ESTIMATES AND INVOICES

Save time and stay organized by digitizing invoicing

Automatically email estimates and invoices to your customers.  Your customers can also download historical invoices and proof of delivery at any time in the online portal.

 

AUTOMATE ORDERING

AUTOMATE ORDERING

Save time and ensure accurate orders with automatic order plans

With Routeique’s order management system, it’s easy to associate products and fees with each customer.

 

CASE STUDY

FIND OUT HOW ORDER MANAGEMENT TOOLS HELPED ONE OF NORTH AMERICA’S LARGEST FMCG MANUFACTURERS

Download our case study to find out how one of the largest food manufacturers in North America used our comprehensive tools to cut time spent on order management and achieve a 96% perfect order rate.

ORDER MANAGEMENT SOFTWARE

ROUTEIQUE TOOLS CONNECT YOUR OPERATION FROM ORDER TO DELIVERY

 

Manage fulfillment in real-time, from order & inventory tracking to delivery

 

B2B CUSTOMER ORDER PORTAL

The B2B order portal lets customers quickly place orders at any time. This offers flexibility, cuts errors, and a streamlined customer experience.

Tablet displaying Routeique B2B customer order portal on a green background

ORDER SCHEDULING

Manage customer delivery schedules and requirements and trust the order portal to automatically provide customers with their choice of delivery day based on your scheduling requirements.

Tablet displaying Routeique standing and scheduled order page

ORDER ADJUSTMENTS

If any adjustments are required after order creation, updating order items, delivery dates, or delivery details is easy. All changes are logged in the system.

Tablet on a green background displaying Routeique

ORDER DELIVERY

After your orders are packed, drivers can manage order delivery through their mobile app, making any final adjustments, collecting proof of delivery, and marking the order as delivered.

Tablet displaying Routique edit order screen showing an order as delivered, and a phone displaying order delivery capture screen. Both devices are on a green background.

ORDER FINALIZED

It’s easy to finalize an order once you have real-time proof of delivery data. Automatically push order status and invoice details back to your ERP or accounting software.

Tablet on a green background displaying Routeique edit order screen with order marked as delivered.

CUSTOM REPORTING

Get insights into sales data by order, date, product, and more. This enables you to better plan your inventory, optimize space, and serve your customers. 

Reporting 2
CONNECT ROUTEIQUE WITH YOUR SOFTWARE STACK

FLEXIBLE INTEGRATIONS

Routeique plays well with the rest of your technology stack. You can easily import orders from your eCommerce system, as well as sync data with your ERP or accounting tools. Need a custom solution? Routeique can easily connect with any solution that has an API.

Quickbooks
SAP B1
Shopify

GET IN TOUCH

Find out more about Routeique Order Management solutions that fit your needs.
BOOK AN INTRO CALL NOW
ORDER MANAGEMENT SOLUTIONS

CORE CAPABILITIES

  • Online ordering

  • Standing & recurring orders

  • Automatic estimate & invoice generation


 

  • Order status notifications

  • Order adjustment tracking

  • Auto-sync to accounting system

FREQUENTLY ASKED QUESTIONS

How does pricing work?

Our pricing is based on the number of orders/transactions. 

Unlike a number of platforms, we don’t charge based on the number of users. We believe that clients get the most out of our traceability features by adding all team members to our software. Additionally, by basing our software fees on monthly transaction volume, we can more accurately scale with your business. 

We also offer onboarding & implementation packages as well as professional services to support your digital transformation. We offer both standard and custom packages. 

Clients can opt to onboard themselves, but we are also proud to offer strategic consultation and process review and analysis for those who want it. This means that clients are able to start digitizing even if they don’t have a project or technical team in-house. It’s an easy way to scale up and down as your projects require it.

Contact us for more info about our software, hardware and professional services pricing!

What is the timeline for onboarding?

In general, we find that most clients can be onboarded in six to eight weeks from project kickoff. This allows our clients time to gather data, and manage change control.

However, if we are setting up an integration, we adjust the timeline to account for integration setup. If you get in touch with our team, we can give you a more specific estimate based on integrations.

What data do I need to start project kickoff/onboarding?

There are a few things that need to be in place before you launch a new solution. But, if you don't have them in place, our expert team is more than happy to help you get set up for success!

 

Data

Ensure that you have data, either from a legacy system or manual process, in a format that is readily available for upload to Routeique. Our Client Success team can lead your team through the data requirements and formatting details. 

 

Process Documentation

We find that clients are most successful when they have their operating procedures well documented so they can be updated as new tech gets rolled out.

 

WiFi

One of the first challenges we see clients encounter when rolling out new technology in a warehouse is WiFi quality. We recommend testing your existing WiFi quality before launch.

 

Hardware

Our solutions can be used on consumer or enterprise hardware. We are happy to introduce you to trusted hardware partners to find the best-fit supported device for your facility and team.

 

Additional Consultation (If Applicable)

There’s no sense in digitizing a bad process. Our supply chain consultants will provide warehouse layout & optimization solutions. . During this phase, we spot opportunities for optimization and solve problems in analog before implementing a digital solution.

What options do you have for user education?

We have a robust knowledge base available 24/7 as well as a standard training package.

We’re also happy to build a custom training plan for you and your team based on your team and end users' specific requirements and use cases.

I want to try your software. Can I get a trial account?

We can absolutely set up a trial account for those interested! Because we have many solutions, please book an intro call with our team, and we can set up a trial account of the best-fit solution for your businesses.

What services do you offer?

We’re more than a software company—please visit our professional services page for more details. We love to be involved even before you have a solution implemented. 

Does Routeique help prove product integrity?

Yes! In addition to tracking environmental factors that could harm a product’s integrity, our tools monitor door contact, effectively providing a digital seal. This can replace traditional plastic seals used in industries such as dairy while providing additional context, such as the time of door opening.

What aspects of my supply chain can I track? I customize what I track?

Our combination of software and IoT tools provide you with context-rich information across and into your entire supply chain for unparalleled visibility.

 

Breadth

Easily track your products' journey from supplier to end customer.

 

Granularity

Routeique allows you to track items down to the line level. In addition to our software, our standalone and modular Smart Chain Sensor can monitor product environment temperature, humidity, light, and more.

With custom reports and IoT configuration, it's easy to see the data that's most important to you. 

Visit our orchestration page for more details.

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