Whether you have one DC or a network, fulfillment success starts with your online ordering process. Some sources suggest mobile commerce is gaining ground. Additionally, as our past blog pointed out, recent news sources have noted the importance of notifying customers if items will be out of stock and maintaining accurate inventory management.
Collecting the right data at the point of the order is crucial to ensuring that all of the subsequent steps in your supply chain are done correctly, and doing so digitally is essential.
We’re proud to work with companies from international giants to innovative new startups. Businesses in any stage of their journey face challenges, and for companies starting out in e-commerce, there can be a few hurdles.
For example:
That’s why our team works closely with clients to assist with the onboarding process. But, we’re also sharing a few of our tips here, so that you can start getting set up for success right away.
As we’ve explained in several past blogs, order management software connected to the rest of your network is essential for this. For best results, your order management software should help collect all of the data you need to provide.
You should ensure:Whether you manage your own distribution centres or use a 3PL partner, you’ll want to ensure you have the technology and processes in place to:
We know that many e-commerce operations work with a 3PL to arrange the final delivery of their products. We recommend ensuring all of your partners are tech-enabled because, to reap the benefits of supply chain digitization fully, data should be able to flow from end-to-end seamlessly.
Because of that, our team recommends that if you’re choosing a 3PL partner, look for 3PL service providers that are tech-enabled.
Here are a few questions that we suggest asking:
These businesses might come with slightly higher up-front costs, but we’ve found that 3PLs using our technology are able to deliver greater savings to their customers in the long term. Tech-connected 3PLs also help prevent issues like lost or expired products and help maintain accurate inventory counts.
Whether you’re looking for a software solution to meet your needs, a recommendation for a 3PL provider, or need assistance getting your e-commerce supply chain where it should be, we’re here to help. Browse our blogs or contact our team through the form.