DON’T CHOOSE A SOFTWARE, CHOOSE A PARTNER
"Instead of thinking about technology as something to buy and maintain, think about hiring a technology partner to do a job and deliver value for your organization." - VP Partnerships Kaitlin Mercier
Routeique is more than just a software company. Because we were founded in one of North America’s largest FMCG networks, we understand that to truly succeed, businesses need the right combination of people, processes, and technology.
We help businesses lay a strong foundation for implementing new technology. Our Client Success and Professional Services teams work next to your team to provide technical and supply chain consulting, establish processes, train your team, and implement and support new technology.
COMPREHENSIVE PROFESSIONAL SERVICES AND SUPPLY CHAIN CONSULTING
Enlist our expert team to create a path to unparalleled supply chain visibility and fast-track your digitization roadmap. Whether you’re looking to start by addressing a single opportunity or want to transform your business completely, we’re here to help.
DIGITAL TRANSFORMATION SERVICES
Solution Road Mapping
Technical Solution Evaluation
FACILITY & PROCESS OPTIMIZATION
Manual Process Intelligence (MotionMiners North American Partner)
Standard Operating Procedure Observation, Standardization & Documentation
Warehouse Modeling & Optimization
Analysis & Solution Architecture
Data Structure & Integrity Evaluation
Set yourself up for success with the data and requirements you need to upgrade your operation
DISCOVERY AND FACT-FINDING
In this phase, our supply chain consultants work closely with you to establish key stakeholders. We also take the time to review all existing artifacts and data.
Our team analyzes feedback and data. This allows us to articulate a problem statement and illustrate gaps and identify and prioritize the opportunities with the biggest returns.
In the strategy phase, we brainstorm a long list of solutions and determine the criteria for success. Then, we shortlist possible alternatives for in-depth evaluation, build success criteria, and list the solutions to get you there.
Once we’ve shortlisted the alternatives, we present our recommendations to key stakeholders. With your team, we go over the costs and benefits of each approach. From there, we chose an approach, set priorities and timeframes. Last, we define the potential budgets and ROIs.
When our client has chosen the recommended approach that works best for them, we enter the planning phase. We define a phased approach to implementation, including requirements and resources. We also set out key milestones and make plans to mitigate any potential risks.
After the previous phases’ careful planning, we begin implementing the plan and the tools needed to achieve digital transformation. Our team articulates business processes and works on organizational management. We put change management in place. In this phase, we also carry out data mapping and begin any integration processes. Finally, we begin training your team to make the best use of the newfound solutions.
Our hands-on customer care doesn’t stop at implementation. In addition to reporting and monitoring the KPIs set out in the planning phase, we’re always on hand to help with ongoing technical and customer support. We continue to meet with our clients regularly to help evolve and enhance your supply chain strategy and continue your business’ growth.
WHAT OUR CUSTOMERS ARE SAYING
"Your teams' analysis of our warehouse and fleet processes helped us to uncover several opportunities for further optimizing our warehouse operations."
“I feel like we work with [Routeique] on a day-to-day basis, an I can call any one of them up, and ask basically anything, which is incredible. We feel very comfortable working with their team.”
"Overall very positive and a refreshing new experience with a software company that actually values feedback for continuous improvement."
"Over the past year Routeique has helped Ziing Optimize delivery routes for over 250,000 orders across Canada. The Routeique team consistently deliver effective and timely solutions that have established them as a solutions provider and not just a vendor of software."
“I’m a big fan of the company, the people and the product. Great usability, fantastic support! Very intuitive usage. The personal support is absolutely stunning.”
"Your technology allows us to share customer order details across our third-party distribution network, and view the real-time status of each delivery. Your software has allowed us to reduce our time to settlement and enhance our customer service. During our time working with Routeique, we’ve been pleased with your team’s customer care and software solution. Your team provides a high level of support directly to our distributors and their teams, building relationships directly with the members of our network."
"As usual, the support was there and they assisted in solving the problem. They listened to me and communicated with me until the problem was solved - very professional."
SUPPLY CHAIN CONSULTING: HELPING CANADIAN BREWERY EXPAND EFFICIENTLY
We helped the team at one of Canada’s largest breweries analyze their operation and make an informed decision on how to proceed with an expansion.
FREQUENTLY ASKED QUESTIONS
Our pricing is based on the number of orders/transactions.
Unlike a number of platforms, we don’t charge based on the number of users. We believe that clients get the most out of our traceability features by adding all team members to our software. Additionally, by basing our software fees on monthly transaction volume, we can more accurately scale with your business.
We also offer onboarding & implementation packages as well as professional services to support your digital transformation. We offer both standard and custom packages.
Clients can opt to onboard themselves, but we are also proud to offer strategic consultation and process review and analysis for those who want it. This means that clients are able to start digitizing even if they don’t have a project or technical team in-house. It’s an easy way to scale up and down as your projects require it.
Contact us for more info about our software, hardware and professional services pricing!
In general, we find that most clients can be onboarded in six to eight weeks from project kickoff. This allows our clients time to gather data, and manage change control.
However, if we are setting up an integration, we adjust the timeline to account for integration setup. If you get in touch with our team, we can give you a more specific estimate based on integrations.
There are a few things that need to be in place before you launch a new solution. But, if you don't have them in place, our expert team is more than happy to help you get set up for success!
Ensure that you have data, either from a legacy system or manual process, in a format that is readily available for upload to Routeique. Our Client Success team can lead your team through the data requirements and formatting details.
We find that clients are most successful when they have their operating procedures well documented so they can be updated as new tech gets rolled out.
One of the first challenges we see clients encounter when rolling out new technology in a warehouse is WiFi quality. We recommend testing your existing WiFi quality before launch.
Our solutions can be used on consumer or enterprise hardware. We are happy to introduce you to trusted hardware partners to find the best-fit supported device for your facility and team.
Additional Consultation (If Applicable)
There’s no sense in digitizing a bad process. Our supply chain consultants will provide warehouse layout & optimization solutions. . During this phase, we spot opportunities for optimization and solve problems in analog before implementing a digital solution.
We have a robust knowledge base available 24/7 as well as a standard training package.
We’re also happy to build a custom training plan for you and your team based on your team and end users' specific requirements and use cases.
We can absolutely set up a trial account for those interested! Because we have many solutions, please book an intro call with our team, and we can set up a trial account of the best-fit solution for your businesses.
We’re more than a software company—please visit our professional services page for more details. We love to be involved even before you have a solution implemented.
Yes! In addition to tracking environmental factors that could harm a product’s integrity, our tools monitor door contact, effectively providing a digital seal. This can replace traditional plastic seals used in industries such as dairy while providing additional context, such as the time of door opening.
Our combination of software and IoT tools provide you with context-rich information across and into your entire supply chain for unparalleled visibility.
Easily track your products' journey from supplier to end customer.
Routeique allows you to track items down to the line level. In addition to our software, our standalone and modular Smart Chain Sensor can monitor product environment temperature, humidity, light, and more.
With custom reports and IoT configuration, it's easy to see the data that's most important to you.
Visit our orchestration page for more details.
INSIGHTS FROM OUR TEAM
Get tips from our team on supply chain orchestration and optimization.
We offer more than an out-of-the-box piece of software. Find out more about our professional supply chain optimization services.
Whether you're just moving to digital supply chain tools, or are looking for a new solution, we've got you covered.
Whether you’re still using paper, or are struggling with the limitations of on-premise legacy software, cloud-based supply chain management tools can help.
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